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Top-rated Online Therapy Services in 2023: Evaluations and Costs
Discover the Best Online Therapy Services in 2023: Reviews and Prices
Accessing mental health care is easier than ever before, thanks to online therapy services. You can now prioritize your mental health from anywhere you have an internet connection, without the need to travel to a physical office. What’s more, virtual therapy may be more affordable than in-person visits, as reported by the American Psychological Association.
However, with numerous teletherapy platforms available, choosing the right one can be challenging. Our reviews team has conducted extensive research into online therapy reviews and platforms to help guide you towards a provider that suits your healthcare needs, preferences, and budget. In this guide, we have highlighted the best online therapy websites, including BetterHelp, Brightside, Talkspace, and more.
Our Top Picks for the Best Online Therapy Platforms in 2023
Best Overall Online Therapy: BetterHelp BetterHelp offers a range of therapy options, including video, phone, text, and unlimited messaging, at affordable rates of $60-$90 per week. While the platform does not accept insurance, the company offers financial aid to those who qualify.
Best Online Therapy with Medication: Brightside Brightside is an online therapy platform that can also prescribe medication. With video and unlimited messaging options, their plans range from $75-$88 per week or $95 per month, plus $15 per medication in the medication plan. Brightside accepts insurance, making it a convenient and cost-effective option.
Best Online Therapy that Takes Insurance: Talkspace Talkspace is an online therapy platform that accepts insurance, making it an ideal choice for those looking for a cost-effective option. With video, phone, and text sessions, unlimited messaging, and live workshops, their plans range from $69-$109 per week for therapy, and $249 for an initial psychiatry appointment, plus $125 for each follow-up.
Most Affordable Online Therapy: Calmerry Calmerry offers unlimited messaging at affordable rates ranging from $57-$90 per week. While the platform does not accept insurance, they offer a seven-day money-back guarantee.
Best Online Therapy for Couples: ReGain ReGain is an online therapy platform that specializes in couples therapy. With unlimited messaging plans ranging from $60-$90 per week, ReGain offers a convenient and affordable option for couples in need of counseling.
Best Online Cognitive Behavioral Therapy: Online-Therapy.com Online-Therapy.com offers video, phone, text, and unlimited messaging for cognitive-behavioral therapy. With plans ranging from $40-$80 per week, this platform provides affordable and effective treatment.
Best Online Therapy for the LGBTQ+ Community: Pride Counseling Pride Counseling is an online therapy platform that specializes in providing counseling services to the LGBTQ+ community. With video, phone, text, and unlimited messaging options, their plans range from $60-$90 per week.
Best Online Therapy for Treating Alcohol Use Disorder: Monument Monument is an online therapy platform that specializes in treating alcohol use disorder. With video and unlimited messaging options, their plans range from $38-$63 per week. Monument accepts insurance, making it a cost-effective choice for those seeking treatment for alcohol use disorder.
Best for On-Demand Appointments: Sesame Sesame is an online therapy platform that offers on-demand video or phone appointments with licensed therapists. Prices vary by therapist and location, but the platform does not accept insurance.
BetterHelp: Get a Top-Rated Customer Experience with Unlimited Messaging
If you’re looking for an online therapy platform that offers a top-rated customer experience, BetterHelp is a great option to consider. Our reviews team conducted a survey of 1,000 online therapy users in April 2022, and of the 162 BetterHelp users who responded, 80 percent reported having a mostly positive or positive experience with customer service.
Matched with a Dedicated Counselor
When you join BetterHelp, you will be paired with a dedicated counselor based on your answers to introductory questions. While it can take a few hours to a few days to receive your therapist match, which is longer than other providers on this list, our tester was matched with a therapist within two hours. They also mentioned that their therapist’s “background matched the experience [they] requested during [their] questionnaire.”
Licensed and Experienced Therapists
Every therapist at BetterHelp is licensed and experienced, with either a master’s or doctoral degree in their field. According to the BetterHelp website, all therapists are psychologists, licensed marriage and family therapists, licensed clinical social workers, or licensed professional therapists.
Weekly Sessions and Unlimited Messaging
At BetterHelp, you have weekly sessions and unlimited messaging with your counselor. Counselors set their schedules, so you may receive a response the same day or up to a few days later. This platform is a great choice for those who want access to community support, as BetterHelp is one of the few online therapy providers that offers free interactive group therapy sessions every week.
BetterHelp Promo Code
If you want more information about the BetterHelp online therapy platform, read our expert review. Plus, use the BetterHelp promo code “IMH” for 20 percent off your first month. Start your online therapy journey with BetterHelp today!
Best Online Therapy Platform for Medication: Brightside
Brightside offers a unique blend of online therapy and psychiatry for medication treatment. With new patient appointments available within 48 hours, this platform is an excellent choice for individuals who need prompt access to mental health care. In this article, we’ll provide an in-depth review of Brightside, including our experience with the platform, pros and cons, and pricing information.
Our Experience with Brightside
Our tester had a positive experience with Brightside’s level of customer service provided by both customer representatives and their therapist. When the initial therapist match didn’t work out, they were quickly able to match with a better fit. However, they found that they were unable to go over their lessons and discuss their goals for therapy in 45-minute sessions.
Therapy and Medication Treatment
Brightside offers the option of online therapy, medication therapy, or both combined in a monthly subscription. Its proprietary technology, PrecisionRx, analyzes a variety of patient data to help providers recommend mental health medication that’s most likely to be tolerable and effective. According to an external analysis coordinated by Brightside and published in January 2022 in the journal Cureus, Brightside’s response rate at first medication recommendation was 50 percent higher than a leading U.S. health system’s.
Session Types and Pricing
Brightside offers video sessions and unlimited messaging as its session types. The cost for therapy sessions ranges from $75 to $88 per week, while the medication plan costs $95 per month for medication only, plus $15 or pharmacy copay per medication. Brightside accepts credit cards and insurance. The platform offers three plan options, including Medication Plan, Therapy Plan, and Medication Plus Therapy.
Pros and Cons
Brightside has several advantages, including the ability to prescribe medication and make diagnoses. It also uses proprietary software to help providers prescribe medication and offers regular assessments to track progress over time. Additionally, you can be matched with a therapist as soon as the next business day. The platform accepts insurance, and therapy sessions are 45 minutes long. Brightside also has an app for iOS phones.
However, Brightside has some limitations. The cost of medication is not included in the monthly subscription, and psychiatry sessions are only 30 minutes long. The platform doesn’t have an app for Android phones and doesn’t offer phone sessions with counselors. Also, no financial assistance program is available, and not many third-party reviews from current users are available.
Brightside is an excellent option for individuals seeking online therapy and medication treatment. With its proprietary software and experienced healthcare providers, the platform offers personalized care that’s tailored to your needs. Although the platform has a few limitations, its benefits make it a competitive choice in the online therapy market. Consider trying Brightside if you’re looking for medication treatment and online therapy combined.
Talkspace: The Best Online Therapy That Accepts Insurance
In this article, we will explore Talkspace, the best online therapy platform that accepts insurance. We will examine its features, costs, and benefits, as well as its drawbacks.
Talkspace is an online therapy platform that offers both messaging and live video sessions with licensed therapists. It is an excellent option for people who cannot commit to regular appointments or who have trouble traveling to a therapist’s office. Talkspace allows users to receive therapy from the comfort of their own homes.
Types of Sessions: Video Sessions and Unlimited Messaging
Talkspace offers both video sessions and unlimited messaging. Users can access the platform’s messaging feature at any time, and therapists typically respond to messages once or twice a day. Users can also schedule live video sessions with their therapists. The platform allows users to access their therapy sessions from any device with an internet connection.
Cost and Payment Options: Accepts Insurance
Talkspace’s pricing ranges from $65 to $99 per week, depending on the level of support users require. The platform also offers additional services such as psychiatry sessions and couples therapy for an extra cost. Talkspace accepts most major health insurance plans, making it a great option for people looking for affordable online therapy.
Our reviewers tested Talkspace and found the platform to be easy to use and convenient. They were matched with therapists quickly and had no issues communicating with them. Our testers reported that they appreciated the flexibility of being able to access therapy from their own homes.
Talkspace accepts most major health insurance plans, making it affordable for many users. The platform offers both video sessions and unlimited messaging. Users can schedule sessions and access therapy from any device with an internet connection. Therapists are licensed and experienced. Users can switch therapists at any time. Talkspace offers additional services such as psychiatry sessions and couples therapy.
Users may not have access to their therapist in real-time. The platform’s messaging feature may not be ideal for people who need immediate support. Talkspace is not recommended for people who require immediate psychiatric care.
Learn More in Our Talkspace Therapy Review
If you’re interested in learning more about Talkspace, we recommend reading our full review of the platform. Our review includes information on Talkspace’s features, costs, and benefits, as well as our own experiences using the platform.
To get started with Talkspace, visit their website and sign up for an account. Talkspace also offers a free consultation to help users determine if the platform is right for them.
Top Online Therapy Programs of 2021: Talkspace
Talkspace is an online counseling platform that offers therapy sessions through video, text, and phone. The service accepts insurance and some of its providers can prescribe medication. Here’s everything you need to know about Talkspace.
Features and Pricing Talkspace offers unlimited messaging with your personal therapist. They offer different pricing options based on the services you want. The standard plan starts at $69 per week, while the premium plan is $109 per week. The premium plan includes one 30-minute live video session with your therapist each month. Additionally, Talkspace offers corporate plans for universities and employers.
Talkspace also has a unique feature that allows access to online psychiatrists for an added fee. These professionals can make diagnoses and write prescriptions for mental health concerns. However, the initial psychiatric appointment costs $249 and follow-up appointments cost $125 each.
- Accepts insurance
- Online psychiatrists can prescribe medication and make diagnoses
- Unlimited messaging with guaranteed responses five days a week
- Corporate plans are available for universities and employers
- Only video and text sessions are available, with no phone option
- Therapy sessions are a maximum of 30 minutes
- Expensive without insurance
- No financial assistance program available
- Poor third-party reviews regarding therapist and customer service response times
Insurance Talkspace is one of the few online therapy services that accepts insurance. If your insurance covers Talkspace and you have a low deductible for mental health services, it may be more affordable than other options. Talkspace claims to cover more than 60 million Americans with eligible insurance plans. Check to see if Talkspace accepts your insurance using their coverage checker tool.
Third-Party Reviews Verified third-party review sites like BBB and Trustpilot have poor reviews for Talkspace (1.09 out of 5 stars and 1.3 out of 5 stars, respectively). Most of the complaints revolve around poor communication, whether on the part of the individual therapist or Talkspace customer service. Our reviews team experienced similar problems when reaching out to Talkspace with questions. However, of the 178 Talkspace users who responded to our reviews team’s online therapy survey, 72 percent reported their experience with customer service as mostly positive or positive.
Conclusion Talkspace is a great option for those who need therapy and have insurance that covers it. The platform offers a range of services, including messaging, video sessions, and access to psychiatrists who can prescribe medication. However, customer service can be slow and communication issues have been reported by many customers. If you decide to try Talkspace, use the promo code “EVERYDAYTS” for $100 off your first month.
Most Affordable Online Therapy: Calmerry
If you’re looking for affordable online therapy, Calmerry is an excellent option to consider. Calmerry provides subscription-based counseling that is accessible in all 50 states. The platform offers thousands of licensed therapists and psychiatrists for you to choose from.
Session Types and Payment Options
Calmerry offers video sessions and unlimited messaging with your therapist, making it easy to communicate at any time of the day. The subscription fees range from $57 to $90 per week, which is significantly lower than most other online therapy platforms. You can pay for the subscription via credit card.
Unfortunately, Calmerry does not accept insurance. However, their affordable pricing plans may still be a viable option for those seeking therapy without insurance coverage.
Our tester had an easy time matching with a therapist who fit their needs, thanks to the platform’s efficient matching process. The 30-minute sessions were ideal for busy schedules. The platform’s special features, such as the therapy plan and mood journal, also impressed our tester. However, technical issues, such as the platform disconnecting mid-session, were a significant drawback.
Calmerry boasts a high rating of 4.3 out of 5 stars on Trustpilot. It is one of the most affordable subscription therapy plans, thanks to the messaging format. The smartphone app is also user-friendly. You can get matched with a therapist in just a few hours, which is a significant advantage for those seeking timely access to mental health care.
Calmerry has some limitations, including the fact that therapists cannot prescribe medication or make a diagnosis. Also, there is no option for phone therapy sessions, and you cannot pause your subscription. Finally, therapists may not respond in real-time, and not all counselors respond every weekday.
Calmerry: The Most Affordable Online Therapy Provider
If you’re searching for affordable online therapy, Calmerry could be the perfect choice for you. This platform is ideal if you prefer communicating through writing, rather than speaking with a therapist in real-time. For only $57 per week, you can have unlimited messaging with your therapist through the Calmerry app. This is a much lower rate compared to other online therapy providers, but it’s important to note that this messaging service isn’t a real-time therapy session. Therapists reply to messages once or twice per day on weekdays only, and not immediately.
Calmerry: Best for Long-term Relationships
For some, having a real-time mental health counseling service is worth paying a bit more. If you’re looking to build a long-term relationship with your therapist, you may want to consider a different online provider.
Calmerry does offer slightly more expensive options, which include monthly ($75 per week) or weekly 30-minute video therapy sessions ($90 per week). While you can change plans or cancel your subscription, you cannot pause it. If you do cancel and rejoin at a later time, you may be assigned to a new counselor.
Matching with a Calmerry Therapist
Calmerry has thousands of licensed therapists, psychiatrists, psychologists, licensed marriage and family therapists, licensed clinical social workers, or licensed professional therapists. They all have either a master’s or doctoral degree. According to the Calmerry website, therapist matching is easy and can be done quickly. You can expect to be matched with a therapist within a few hours.
The Positive and Negative Features of Calmerry
Calmerry has a high rating of 4.4 out of 5 stars on Trustpilot. The smartphone app is easy to use, and many users appreciate the helpful features like the therapy plan and mood journal. Of the 25 Calmerry users who responded to our team’s online therapy survey, 56 percent reported their overall experience with the platform as mostly positive or positive.
However, there are some downsides to Calmerry. For example, therapists cannot prescribe medication or make a diagnosis. Additionally, there is no option for phone therapy sessions, and therapists don’t respond in real-time. Not all counselors respond every weekday, and some users have reported issues with counselors not responding to messages as guaranteed.
Get 40% off Your First Month
If you’re interested in trying Calmerry, you can use the promo code “EVERYDAYHEALTH” to get 40% off your first month. As with any therapy provider, the quality of your care will depend on your therapist. If you experience any issues, don’t hesitate to request a change of counselors.
Top Online Therapy for Couples: ReGain Counseling
If you and your partner are looking for online therapy to improve your relationship, ReGain Counseling might be the best provider for you. ReGain Counseling specializes in relationships and intimacy and offers affordable online therapy options for couples.
Services Offered by ReGain Counseling
ReGain Counseling offers video, text, or phone sessions, as well as unlimited messaging to support couples therapy. You can choose a therapist from a list of specialists and experts, and the virtual chat is available 24/7.
Pricing and Payment Options
ReGain Counseling offers therapy sessions ranging from $60 to $90 per week, with payment accepted via credit card or PayPal. Unfortunately, ReGain does not accept insurance, but they do offer financial assistance discounts based on income.
ReGain Counseling’s Pros
One of the best things about ReGain Counseling is that they provide therapy sessions specifically designed for couples. Additionally, their virtual chat is available 24/7, making it easy to connect with your therapist at any time. Another advantage is that their online therapy can be more affordable than most in-person couples therapy.
ReGain Counseling’s Cons
While ReGain Counseling has many advantages, there are some downsides to consider. First, both partners must be in the same location for counseling sessions, which can be difficult for couples in long-distance relationships. Additionally, there is no private messaging option, meaning your partner will always see what you write. Finally, ReGain does not accept insurance, and some customers have reported negative experiences with the service.
Our Experience with ReGain Counseling
Our testers, a couple, appreciated that ReGain Counseling offered a wide variety of therapists with varying specialties and expertise. They found the interface intuitive and easy to use. However, they had difficulty finding a therapist with enough availability to accommodate their schedules.
Best Online Cognitive Behavioral Therapy (CBT): BetterHelp
- Session Types Video, phone, and text sessions, plus unlimited messaging
- Price and Payment Options $40 to $80 per week; accepts credit cards or PayPal
- Accepts Insurance No
- Our Experience Our BetterHelp tester found the platform easy to use and appreciate the option to choose your therapist. However, their first selection turned out to not be available, so selections are not guaranteed. Their therapist set them up with worksheets that took about 20 minutes to complete and would respond or comment on them within a day.
- Every counselor has CBT training.
- Therapists respond to messages within 24 hours, Monday through Friday.
- The online therapy toolkit includes a self-help course with worksheets, a journal, and yoga videos.
- There’s a 20 percent discount on the first month.
- Sessions are only 30 minutes.
- BetterHelp is not for teens, couples, or family counseling.
- Therapists do not diagnose conditions or prescribe medications.
- You can’t receive discounts for financial difficulties.
- The company doesn’t accept insurance.
- Therapist availability varies based on your location.
BetterHelp is an online therapy platform that offers cognitive behavioral therapy (CBT) services. CBT focuses on the idea that one’s thoughts can influence their behaviors and feelings, and aims to modify those thoughts to improve mental health. If you’re looking for a CBT therapist online, BetterHelp may be a good option for you, as all their counselors have CBT training.
BetterHelp offers a subscription model with various pricing options that include weekly or monthly therapy sessions via video, phone, or chat, as well as unlimited messaging with your therapist. The company does not accept insurance, but it does offer a 20% discount on your first month.
It’s important to note that BetterHelp is not suitable for all types of therapy. They do not offer services for teens, couples, or family counseling. Additionally, therapists on the platform cannot diagnose conditions or prescribe medications.
Of the 185 BetterHelp users who responded to our reviews team’s online therapy survey, 83 percent reported a mostly positive or positive overall experience with the platform. BetterHelp is not rated on BBB or Trustpilot.
Top Online Therapy for the LGBTQ+ Community: Pride Counseling
- Session Types Video, phone, and text sessions, plus unlimited messaging
- Price and Payment Options $60 to $90 per week; accepts credit cards or PayPal
- Accepts Insurance No
For members of the LGBTQ+ community, finding a therapist who is knowledgeable and understanding of their unique experiences can be a challenge. Pride Counseling, a subsidiary of BetterHelp, was created to address this need. Their platform exclusively provides online therapy for the LGBTQ+ community, staffed by licensed therapists who either identify as members of the community themselves or specialize in working with LGBTQ+ clients.
- All therapists specialize in working with the LGBTQ+ community.
- You can message your therapist at any time.
- All messages between you and your therapist are confidential.
- The technology focuses on security and anonymity, for users’ comfort.
- You can change your therapist at any time, if needed.
- The easy-to-use app has a 4.4 out of 5 rating on Google Play.
- Weekly counseling sessions are available.
- Discounts are available for those who financially qualify.
- Pride Counseling does not accept insurance.
- Services are only available to adults.
- Therapists cannot diagnose conditions or prescribe medication.
- Not all counselors will write recommendation letters for hormone replacement, due to the limitations of virtual therapy.
Getting started with Pride Counseling is straightforward. Upon signing up, you will answer questions about your pronouns, sexual orientation, and how you identify. Based on your responses, you will be matched with a licensed therapist who is best suited to work with you. You will receive a notification once you have been matched with a counselor, which typically takes one to three days. Once you join, you can message your online counselor at any time and schedule weekly sessions via video, chat, or phone.
The platform’s technology prioritizes security and anonymity, ensuring all communication between clients and therapists is confidential. You can also switch to a different therapist if needed. However, it is important to note that therapists at Pride Counseling cannot diagnose conditions or prescribe medication.
Pride Counseling offers weekly counseling sessions, with prices ranging from $60 to $90 per week. They do not accept insurance, but they offer discounts to those who financially qualify.
Pride Counseling has received high ratings from users, with a 4.1 out of 5 star rating on Trustpilot and 5 out of 5 stars on BBB from a total of two reviewers. Among the 28 Pride Counseling users who responded to our survey, 64 percent rated their experience with the platform as mostly positive or positive.
Best Online Therapy for Treating Alcohol Use Disorder: Monument
- Session Types Video sessions and unlimited messaging
- Price and Payment Options $38 to $63 weekly; accepts credit cards Accepts
- Insurance Yes
- Monument is an online platform that specializes in treating alcohol use disorder (AUD) through a variety of therapy and medication options. This review will cover the different treatment plans available, as well as the pros and cons of using Monument’s services.
Monument offers therapy and medication management plans for treating alcohol use disorder. Its licensed therapists use techniques such as Cognitive Behavioral Therapy (CBT) and motivational interviewing to help individuals achieve sobriety.
After creating an account, individuals complete a 15-question assessment to determine the appropriate level of support they need. The assessment is based on the World Health Organization’s Alcohol Use Disorders Identification Test (AUDIT), which is a tool designed to screen for excessive drinking and provide a framework for therapist intervention.
Medication Management Plan
Monument’s medication management plan is designed for individuals interested in changing their drinking habits with the help of medication and guidance from a licensed physician. The plan costs $9.99 per month plus $45 for the initial physician appointment and any follow-up appointments, which Monument recommends scheduling every 90 days.
This plan includes unlimited chat-based messaging with your physician, access to therapist-moderated support groups, and an anonymous 24/7 community forum. If your physician recommends medication, they will prescribe either disulfiram or naltrexone (Antabuse), depending on your needs. You can manage your prescription via Amazon Pharmacy and have it delivered to your home or a pharmacy of your choice. However, the cost of medication is not included in your plan, so you will have to pay out of pocket or use your insurance.
Online Therapy Plans
Monument also offers online therapy for AUD, although the platform does not have licensed therapists in all 50 states. If you choose a therapy plan, you must live in one of the following states: New York, New Jersey, Connecticut, California, Pennsylvania, Washington, Virginia, Georgia, Colorado, Oregon, South Carolina, Texas, Kentucky, Florida, Ohio, Arizona, Iowa, or Washington, DC.
There are two online therapy plans available:
Total Care (Weekly) $249/month – includes all physician appointments, weekly therapy sessions, and unlimited chat-based messaging with your physician and therapist.
Total Care (Biweekly) $149/month – includes all physician appointments, therapy sessions twice a month, and unlimited chat-based messaging with your physician and therapist.
Anyone can sign up for Monument’s free plan, which includes access to therapist-moderated group sessions and a 24/7 community chat. You can use a nickname to remain anonymous while being supported in a community setting.
Pros and Cons
- Specializes in therapy and resources for alcohol use and sobriety support.
- Accepts insurance and Medicare for medication and therapy plans.
- Suggests a personalized therapy plan based on an online assessment.
- Options for weekly or biweekly therapy sessions.
- Cost includes unlimited messaging with providers.
- Free moderated group sessions and community chat.
- No financial assistance program available.
- Cost of medication is not included in the monthly subscription.
- Licensed providers aren’t available in all states.
- Physicians on the platform treat alcohol use disorder only.
- No option for phone sessions with counselors.
- Not many third-party reviews from current users.
Monument is a platform that specializes in online treatment for alcohol use disorder. Its various therapy and medication management plans cater to different needs, and its licensed therapists use evidence-based techniques to help individuals achieve sobriety. However, individuals should consider the cons listed above before deciding whether Monument is the right fit for them.
Best for Flexible Scheduling: BetterHelp
- Session Types Video, phone, chat
- Price and Payment Options Prices start at $80 per week for unlimited messaging therapy and range up to $220 per week for live sessions; credit cards accepted; financial aid available
- Accepts Insurance No
- Our Experience Our tester appreciated the ease of signing up for BetterHelp and the quick response time from their therapist. They found the platform to be user-friendly and enjoyed the convenience of being able to access therapy from home. However, they noted that the messaging format could feel impersonal at times.
- You can communicate with your therapist via messaging, phone, or video.
- Flexible scheduling allows you to communicate with your therapist on your own time.
- BetterHelp offers financial aid for those who qualify.
- You can switch therapists at any time if you don’t feel it’s a good fit.
- Positive third-party reviews on Trustpilot (4.3 out of 5 stars).
- You may not receive immediate responses from your therapist.
- BetterHelp has faced controversy over their marketing practices and therapist qualifications.
- You can’t choose your therapist; instead, BetterHelp matches you with one based on a questionnaire.
- BetterHelp may not be a good fit for those with severe mental health issues.
If you’re looking for flexibility in your therapy scheduling, BetterHelp may be the right online therapy platform for you. The platform offers video, phone, and messaging therapy options, so you can communicate with your therapist in a way that suits you best. BetterHelp’s flexible scheduling means you can communicate with your therapist at any time, whether it’s early in the morning or late at night. This makes it easy to fit therapy into your busy schedule and to receive support when you need it most.
Pricing for BetterHelp starts at $80 per week for unlimited messaging therapy and ranges up to $220 per week for live sessions. The platform accepts credit cards and offers financial aid for those who qualify. While insurance is not accepted, the affordability of the service may make it a good option for those on a tight budget.
One downside of BetterHelp is that you may not receive immediate responses from your therapist. This can be frustrating if you’re seeking support during a crisis. Additionally, the platform has faced controversy over their marketing practices and therapist qualifications, so it’s important to do your research before signing up.
Another potential drawback of BetterHelp is that you can’t choose your therapist. Instead, you’ll fill out a questionnaire and be matched with a therapist based on your answers. While this can be convenient, it may not be the best fit for everyone.
Overall, BetterHelp is a good option for those who want flexibility in their therapy scheduling and prefer to communicate with their therapist via messaging, phone, or video. However, it may not be the best fit for those with severe mental health issues or those who prefer to choose their own therapist. The platform has positive third-party reviews on Trustpilot, with a rating of 4.3 out of 5 stars.
Effective Online Therapy for Adults: BetterHelp
- Session Types Video, phone, and messaging therapy sessions
- Price and Payment Options $60 to $100 per week; accepts major credit cards or PayPal
- Accepts Insurance No
- Accessible therapy from the comfort of your own home.
- Affordable rates are often cheaper than traditional in-person therapy.
- BetterHelp offers various types of therapy and communication methods.
- Users can message with their therapist 24/7.
- BetterHelp offers financial aid for those who qualify.
- Limited in-person interaction may not suit all individuals.
- Therapists are not authorized to prescribe medication or offer diagnoses.
- BetterHelp does not accept insurance.
- Some users reported technical issues with the app.
BetterHelp is an online therapy platform that aims to make counseling accessible and affordable for everyone. The platform offers video, phone, and messaging therapy sessions, allowing users to choose the communication method that best suits their needs. BetterHelp also offers financial aid to individuals who qualify.
During the initial sign-up process, users fill out a survey to help match them with a therapist who can best address their concerns. Users can then message their therapist 24/7 and schedule weekly video or phone sessions.
BetterHelp employs licensed therapists who specialize in a variety of issues, including anxiety, depression, relationship issues, trauma, and more. Each therapist has a master’s or doctoral degree in their field and is licensed to practice in their state.
While therapy sessions are confidential, therapists may contact emergency services or loved ones if they believe the user is in danger. Users also have the ability to rate their therapist after each session, allowing BetterHelp to ensure quality care.
BetterHelp is not rated on BBB, but it does have a Trustpilot score of 4.4 out of 5 stars with over 40,000 reviews. Positive reviews mention helpful therapists, accessibility, and affordability. Negative reviews mention issues with billing and technical glitches.
In conclusion, BetterHelp provides accessible and affordable therapy options for individuals seeking mental health support. While the lack of in-person interaction may not be suitable for everyone, the convenience and affordability of the platform make it an attractive option for many.
Exploring Online Therapy: Benefits and Considerations
Online therapy is a type of mental health service that provides you with the opportunity to work with licensed therapists virtually. These online platforms differ from one another, but most offer video, phone, or text sessions and virtual rooms where you can message your therapist between appointments. Various online therapy options are available, such as anxiety online therapy, depression counseling online, online family counseling, and online therapy for trauma.
Benefits of Online Therapy
Dr. Nora Feldpausch, a psychiatrist in Colorado and the medical director of Mantra Health, a digital mental health provider for university students, believes that online therapy offers unique advantages that make it a great option for many people. One of the main benefits of online therapy is its accessibility. For individuals who are unable to take time off from work for in-person therapy, telehealth appointments can be a more convenient option. Additionally, elderly patients or those with disabilities may find online therapy more accessible than traveling to a therapist’s office.
Considerations for Online Therapy
Despite the benefits of online therapy, in-person therapy may be more suitable for certain individuals and circumstances. Dr. Feldpausch emphasizes that telehealth and in-person care complement each other and that it is essential to find the best solution on a case-by-case basis. The cheapest option or insurance coverage should not be the sole determining factor. Dr. Feldpausch also does not believe that online therapy should ever entirely replace in-person therapy.
Online therapy is a growing trend that offers convenience and accessibility for many people seeking mental health services. Although it may not be the best option for everyone, online therapy can provide unique benefits that make it a good fit for certain individuals and circumstances. It is essential to evaluate your personal needs and preferences and work with a mental health provider to determine the most appropriate type of therapy for you.
Exploring the Pros and Cons of Online Therapy: Is it the Right Fit for You?
In recent years, online therapy has become increasingly popular, with more and more people seeking mental health care in a digital format. While there are some clear advantages to online therapy, there are also a few drawbacks to consider before diving in. Let’s take a closer look at the pros and cons of online therapy.
- Affordability: One of the most significant benefits of online therapy is that it is often more affordable than traditional in-person therapy. With no need for office space or administrative staff, therapists can offer their services at a lower cost to clients.
- Accessibility: Online therapy can be accessed from anywhere with an internet connection, making it a convenient option for people with limited mobility or those who live in remote areas. It’s also great for those with busy schedules who find it difficult to make time for in-person appointments.
- Multiple Session Options: Online therapy provides clients with multiple options for therapy sessions, including phone, text, and video sessions. This allows clients to choose the format that works best for them.
- Counselor Messaging: Some online therapy platforms offer a feature that allows clients to message their counselor between sessions. This can provide clients with additional support and help them stay on track with their treatment plan.
- Progress Tracking: Online therapy platforms often provide clients with a way to track their progress. This can help clients feel more in control of their treatment and see how far they’ve come.
- Additional Perks: Some online therapy platforms offer additional perks, such as self-help courses, virtual journals, and group sessions. These can be helpful in supplementing traditional therapy.
- Insurance Coverage: Few insurance providers cover online therapy, making it a more expensive option for many people.
- Internet Reliability: Reliable internet access is required for online therapy, which can be a challenge for some.
- Lack of In-Person Interaction: Online therapy lacks the in-person interaction that some people prefer.
- Not for Emergencies: Online therapy is not suitable for mental health emergencies, and clients may need to seek emergency care elsewhere.
- Medication Restrictions: Certain controlled medications cannot be prescribed through online therapy platforms.
- Technology Comfort Level: Clients need to be comfortable using technology and communicating through a screen to make online therapy work.
Who is Online Therapy Good For?
While online therapy is not for everyone, it can be a great fit for some people. If you can relate to any of the following, online therapy may be a good option for you:
- Greater Convenience: Online therapy can be accessed anywhere with an internet connection, making it a convenient option for those with limited mobility or busy schedules.
- Lack of Insurance: Online therapy can be more affordable than traditional in-person therapy, making it a good option for those without insurance.
- Desire to Save Money: Even with insurance, online therapy may be more affordable than in-person therapy.
- Added Features: Online therapy platforms often offer additional features such as self-help courses, virtual journals, and group sessions.
- Preference for Writing: Some people may prefer text-based therapy sessions or messaging their therapist rather than speaking directly.
- Comfort with Screen Communication: For some people, communicating with a therapist from the comfort of their own home feels more comfortable than in-person therapy. However, it’s important to make sure that you are comfortable communicating through a screen before pursuing online therapy.
Ultimately, the decision to pursue online therapy is a personal one that should be based on individual needs and preferences. If you think online therapy may be right for you, it’s worth exploring further to see if it could be a good fit.
Alternative Options to Online Therapy
While online therapy can be a convenient and accessible option for many people seeking mental health support, it’s not the only option available. If you’re not interested in online therapy, there are a few alternatives you may want to consider.
In-person therapy: Traditional in-person therapy sessions may be a better fit for those who prefer face-to-face interactions with their therapist. In-person therapy sessions allow for a more personal connection and can be beneficial for those who find it difficult to open up over video or phone.
Group therapy: Joining a therapy group can provide a supportive environment where you can connect with others who are facing similar struggles. Group therapy can also be more affordable than individual therapy sessions.
Self-help resources: There are many self-help resources available for people seeking mental health support. These can include books, workbooks, podcasts, and online support groups. While they may not be as tailored to your specific needs as therapy sessions, self-help resources can still be beneficial in managing symptoms and improving mental health.
Who May Not Prefer In-Person Therapy?
While in-person therapy may be the preferred option for some, it’s not the best fit for everyone. Below are a few reasons why you may prefer online therapy over in-person sessions:
You have limited mobility: Online therapy allows you to attend therapy sessions from the comfort of your own home, which can be beneficial for those with limited mobility or transportation options.
You have a busy schedule: Online therapy can be more flexible than in-person sessions, allowing you to schedule sessions around work, school, or other obligations.
You prefer the anonymity of virtual therapy: Some people may feel more comfortable discussing sensitive or personal topics with a therapist online, as they can remain anonymous and avoid the potential discomfort of discussing these topics face-to-face.
How Much Does In-Person Therapy Cost?
The cost of in-person therapy sessions can vary depending on factors such as your location, the therapist’s experience, and your insurance coverage. On average, individual therapy sessions can cost between $75 and $200 per session. Group therapy sessions may be more affordable, costing between $25 and $75 per session.
It’s important to note that many insurance plans cover a portion of the cost of therapy sessions. If you’re interested in in-person therapy but are concerned about the cost, consider checking with your insurance provider to see what mental health services are covered under your plan.
How to Cut Costs on Virtual Counseling
Virtual counseling can be costly, but there are ways to reduce the financial burden.
Some online therapy platforms, such as Talkspace, may accept insurance. However, it’s important to explore all your options as there may be a more affordable option available. You can also check with your insurer to see if your plan covers video visits with an in-network therapist, which may only require you to pay your copay.
Ask About Discounts
Many online therapy providers offer discounts for specific groups, such as students, military members, or teachers. BetterHelp and its affiliated platforms, including ReGain and Pride Counseling, also offer financial assistance to those who qualify, potentially reducing weekly online therapy costs to as little as $40.
Use an FSA or HSA Account
You may be able to use your flexible spending account (FSA) or health savings account (HSA) to pay for virtual therapy. Since these accounts are pretax, you may save money on your therapy sessions.
Pause Your Subscription
Some online therapy platforms allow you to pause your monthly subscription when you need a break from payments.
Ask Your Employer About an EAP
Your employer may offer an employee assistance plan (EAP) that provides discounts on certain virtual counseling providers.
What to Consider Before Subscribing to Online Therapy
Before committing to an online therapy subscription, consider the following factors:
Weekly prices for online therapy can range from $40 to $99, depending on the provider, your location, and the level of service you choose. Choose a plan with a price that you are comfortable with.
If you need urgent and consistent support, an in-person therapist may be a better option than virtual counseling. In case of an emergency, call your doctor or 911 immediately.
Only a few online therapy providers offer mental health diagnoses, and the cost is often higher than most insurance copays.
Most online counselors do not prescribe medications, so you may need to speak with your primary care physician about medication options.
It’s important to have a quiet and private space for your virtual therapy sessions.
How to Get Ready for Your First Online Therapy Session
When you’re new to online therapy, you’ll need to select a therapist or be matched with one. Before your first session, make sure you know how to log in and use the platform, whether it’s a video, phone, or text visit. If you plan to have a video visit, ensure that you have a working camera and find a quiet space for privacy.
How We Selected the Best Online Therapy Services
Our team of reviewers picked the best online therapy options based on the following criteria:
- Cost: We looked for companies that offer a range of costs, with a preference for those that provide at least one affordable plan.
- Customer Service: With virtual services like online therapy, exemplary customer service is essential. We contacted each company on our list by phone or email to confirm their responsiveness and helpfulness. We took note of how quickly and cheerfully their customer service teams responded, whether they shared their name, and whether they worked to resolve our issue.
- Customer Satisfaction: We recorded each company’s score on BBB and Trustpilot and read numerous reviews to determine overall customer satisfaction. We paid close attention to whether companies responded to negative feedback and complaints, how long it took them to respond, and whether the resolution was satisfactory.
- Modes of Therapy: We researched the types of therapy offered by each company and preferred those that had multiple therapy options (such as cognitive-behavioral therapy and psychoanalysis) for users to choose from.
- Therapist Credentials: We verified the credentials of each company’s therapists. We prioritized companies that have therapy teams with a variety of credentials (such as psychologists, psychiatrists, licensed marriage and family therapists, licensed clinical social workers, licensed professional therapists, and licensed mental health counselors) or that have particular expertise in their field (such as couples counselors or therapists trained in cognitive-behavioral therapy).
- Years in Operation: We examined companies that have been in business for a long time and those that have served as disruptors in the market, such as Pride Counseling, which was established in 2017 but fills a unique niche by offering therapy specifically to the LGBTQ+ community.
- System Usability and Access: The online therapy system should be easy to use and intuitive. Companies should ideally offer multiple formats for therapy sessions and make it easy to switch therapists or cancel subscriptions.
- Ease of Registration: Companies should have an easy registration process that puts users in control. This includes a streamlined registration process that allows users to choose their therapist and schedule appointments at their convenience.
Online therapy has numerous benefits, but finding the right provider can be overwhelming. Here are our top picks for online therapy services, based on specific criteria:
BetterHelp: Our overall best pick for online therapy. Membership includes weekly sessions, unlimited messaging, and group sessions.
Brightside: Ideal for individuals seeking medication support, in addition to online therapy.
Talkspace: Best for those who prioritize using insurance to pay for therapy.
Teen Counseling: A great option for parents seeking therapy for their teens.
ReGain: Ideal for couples therapy.
Pride Counseling: Best for individuals seeking therapists familiar with LGBTQ+ issues.
Monument: Ideal for individuals seeking therapy for AUD, with medication management included.
Sesame: Great for on-demand appointments without a subscription.
Calmerry: A good choice for those who prefer written communication with their therapist.
Remember, it’s important to consider your specific needs and preferences when selecting an online therapy provider.
When to Seek Emergency Help
While online therapy can be a great resource for mental health support, it is not intended for use in a mental health emergency. If you or someone you know is experiencing a mental health crisis or emergency, call your doctor, 911, or a crisis center immediately. The Substance Abuse and Mental Health Services Administration’s National Helpline and National Suicide Prevention Lifeline can provide immediate help 24/7. If you’re outside the United States, seek help from your local emergency line.