Our Review of Calmerry Online Therapy: Pros, Cons, and Cost

Dr. Serenity
April 14, 2023

Important Points to Consider

  • Calmerry offers affordable online therapy plans with unlimited messaging.
  • The plans include weekly or monthly live video therapy sessions.
  • Calmerry is the most affordable online therapy platform according to our review.
  • Plans range from $228 to $360 per month.
  • The unlimited messaging plan is cheaper than Talkspace’s messaging plan.
  • Exclusive offer available for EverydayHealth.com readers.

Calmerry’s online therapy plans provide flexibility and affordability, allowing you to communicate with your therapist whenever and wherever is convenient for you. With unlimited messaging included in every plan, you can reach out to your therapist as often as you need to. Additionally, the option for weekly or monthly live video therapy sessions allows for more personalized and interactive support. Our review of the best online therapy platforms revealed Calmerry to be the most affordable option, with plans ranging from $228 to $360 per month. Plus, an exclusive offer is available for readers of EverydayHealth.com. Don’t hesitate to try Calmerry for accessible and effective therapy.


Exploring the Pros and Cons of Calmerry Online Therapy


  • Affordable text therapy plans, with mood tracking and online journal tools included
  • Option to choose from a preselected list of therapists, with free switch options available
  • Less expensive than similar Talkspace plans


  • No phone therapy option offered
  • FSA dollars and insurance not accepted
  • Response rates from therapists can vary


How Calmerry Online Therapy Works: A Comprehensive Guide

  • Introduction

If you’re interested in online therapy, Calmerry might be a great option for you. In this guide, we’ll walk you through the process of how Calmerry works and what you can expect from the platform. We’ll cover everything from the initial questionnaire to the different therapy options available.

  • The Initial Questionnaire

Getting started with Calmerry is easy. All you need is an email address to create an account. Once you verify your email, you’ll be prompted to complete an introductory questionnaire that helps Calmerry find the right therapist for you. The questionnaire will ask basic questions about your employment status and where you live. Then it will dive into more personal questions, such as:

    • Whether you’ve been feeling depressed or unmotivated
    • Whether you’ve been struggling with stress or anxiety
    • Whether you’re experiencing extreme sadness
    • Whether you’re having difficulty with eating
    • Whether you’ve experienced any traumatic events

You’ll also be asked to describe your current situation and what you’d like help with in at least one sentence. Additionally, you can request a therapist with experience managing specific conditions, such as depression, anxiety, or eating disorders. You can also indicate any preferences you have, such as a therapist of a certain age or gender.

Once you submit your questionnaire, Calmerry will find a licensed therapist who meets your criteria and send you your therapist match. If you find it difficult to connect with your therapist, you can switch at any time by contacting [email protected] or customer service through a live chat.

  • Therapy Options

Calmerry offers two therapy options: messaging and live sessions.

  • Calmerry Messaging

With the messaging plan, you can use text therapy to send text, video, or audio messages to your therapist at any time. You can also ask your therapist if they’re open to a live chat session, where you both log on at a certain time to message back and forth. According to Calmerry’s FAQ page, your therapist will respond to your messages one to two times a day, five days a week. However, our reviews team’s April 2022 survey found that response times varied. Of 25 Calmerry users, 45% received responses within a day, 20% received responses within a few days, 20% received responses within a week, and 15% regularly waited more than a week for responses.

  • Calmerry Video Sessions

If you prefer live video sessions, you can schedule them by clicking on the Video Sessions tab on your Calmerry portal. You’ll join your therapist in a secure chat room at the scheduled time. You can cancel an appointment up to 12 hours before the session without being charged.

  • Self-Care With Coa

Calmerry includes a chatbot tool called Coa with every membership, which helps you track your mood and reflect on your day. Your entries are stored in your online journal, and you can choose whether to share each entry with your therapist. Calmerry subscribers can use this tool to help identify and process their emotions, as well as identify patterns that show how their feelings affect their everyday life.


Calmerry Online Therapy Plans

Calmerry offers a range of online therapy plans to fit different needs and budgets. Here are the details on each plan:

  • Unlimited Messaging Plan – $228 per month The unlimited messaging plan allows you to communicate with your therapist via text, audio, and video messages anytime, anywhere. You can also switch therapists at any time if you’re not satisfied with your current match. This plan includes a mood tracking and reflection tool to help you monitor your progress.
  • Unlimited Messaging Plus One Video Session Plan – $298 per month This plan includes all the features of the unlimited messaging plan, plus one 30-minute live video session with your therapist each month. You can purchase additional video sessions for $40 to $45 each, as needed.
  • Unlimited Messaging Plus Four Video Sessions Plan – $360 per month This plan includes all the features of the unlimited messaging plan, plus four 30-minute live video sessions with your therapist each month. You can also purchase additional video sessions for $40 to $45 each.

All plans offer the flexibility to switch counselors at any time, and include a mood tracking and reflection tool to help you monitor your progress. Calmerry does not accept insurance or FSA dollars, and does not offer phone therapy.


Calmerry Payment Options and Pricing

Calmerry offers three different pricing options, ranging from $228 to $360 per month, depending on the plan you choose. If you opt for a plan that includes live video sessions, you can purchase additional sessions for $40 to $45 each. The cost is $45 for one session, $42 for two to three sessions, and $40 for four or more sessions at a time.

Payment can be made using credit or debit card.

Calmerry doesn’t provide financial assistance and is not considered an in-network provider with any insurance plans. However, if your insurance covers out-of-network mental health care and you have a health savings account (HSA), you may be able to use HSA funds to pay for therapy. Check with your insurance provider for details.

Calmerry offers a first-month discount of $30 off for a messaging-only plan and $65 off for plans that include live video sessions. Additionally, by using the promo code “EVERYDAYHEALTH” at checkout, you can receive an extra 40% off your first month.

You can cancel your plan at any time without penalty, and refunds are assessed on a case-by-case basis by emailing [email protected].

Calmerry vs. Talkspace: A Comparison

Calmerry and Talkspace are both online therapy platforms that offer similar messaging therapy plans. Talkspace’s messaging plan costs $276 per month, while Calmerry’s costs $228 per month.

If you select a plan that includes messaging plus four live video sessions per month, Talkspace charges $396, while Calmerry costs $360. For a plan that includes live workshops, Talkspace’s fee is $436 per month. Calmerry, on the other hand, is the more economical option for text therapy and weekly live sessions.


Compare Calmerry to Other Online Therapy Options: Finding the Right Fit for You

When seeking online therapy, it’s important to find a provider that meets your unique needs. Factors like cost, therapy format, insurance coverage, and financial aid options can all impact your decision. To help make the process easier, we’ve compared Calmerry to other popular online therapy options.

  • Calmerry: A Comprehensive and Affordable Option

Calmerry offers messaging and video therapy sessions starting at $228 per month. They do not accept insurance, but they do offer a first-time discount and have affordable rates for their therapy plans. Calmerry also has a team of licensed professionals who can provide support for a variety of mental health concerns.

  • Talkspace: A Popular and Versatile Option

Talkspace is another well-known online therapy platform that offers messaging, video, and phone sessions starting at $276 per month. They accept insurance and offer a first-time discount, but do not offer financial aid. Talkspace boasts a large network of therapists who specialize in a range of mental health concerns.

  • BetterHelp: An Accessible and Supportive Option

BetterHelp offers messaging, video, and phone therapy sessions starting at $240 per month. They do not accept insurance, but do offer financial aid and a first-time discount. BetterHelp’s platform includes a secure messaging system and a range of tools to help you track your progress in therapy.

  • Online-Therapy.com: An Affordable and Comprehensive Option

Online-Therapy.com provides messaging, video, and phone therapy sessions starting at $200 per month. They do not accept insurance, but offer affordable rates and a range of therapy plans. Their platform includes a library of resources and tools to help you work through your mental health concerns.

  • Brightside: A Specialized and Supportive Option

Brightside is a video-based therapy platform that offers sessions starting at $299 per month. They accept insurance and offer a first-time discount, but do not offer financial aid. Brightside specializes in medication management and offers online psychiatry appointments as well as therapy.

  • PrideCounseling.com: A LGBTQIA+ Friendly Option

PrideCounseling.com is a messaging, video, and phone therapy platform that offers sessions starting at $240 per month. They do not accept insurance, but offer financial aid and a first-time discount. PrideCounseling.com specializes in providing LGBTQIA+ individuals with a safe and supportive therapy environment.

Which Online Therapy Option is Right for You?

When deciding which online therapy platform to use, it’s important to consider your individual needs and preferences. Cost, therapy format, insurance coverage, and financial aid options are all factors to consider. No matter which platform you choose, seeking therapy can be a valuable step towards improving your mental health and well-being.


Calmerry Therapy Reviews: Ratings and Feedback from Users

Calmerry is an online therapy platform that offers messaging and live video sessions with licensed therapists. If you’re considering Calmerry as a therapy option, you may be interested in what other users have to say about their experience with the platform. In this article, we provide a comprehensive review of Calmerry therapy ratings and feedback from users.

  • Calmerry’s Ratings on Trustpilot, App Store, and Google Play

Calmerry does not have a profile with the Better Business Bureau (BBB), but the platform has been reviewed on various other sites. According to Trustpilot, Calmerry has a rating of 4 out of 5 stars with 74 reviews at the time of writing this article.

On the App Store, Calmerry has a rating of 2.5 out of 5 stars, based on 21 ratings and reviews (at the time this article was written). On Google Play, Calmerry has a rating of 2.1 out of 5 stars based on 45 reviews.

  • Positive and Negative Feedback from Calmerry Users

Positive reviews of Calmerry often highlight the app’s easy-to-use interface and the ability to share journal entries with therapists. Many users also appreciate the caring nature of the therapists on the platform.

Negative reviews, on the other hand, often cite issues with therapists not showing up for appointments or taking a long time to respond to messages.

  • Our Review Team’s Online Therapy Survey

In our review team’s online therapy survey, 56 percent of Calmerry users reported a positive experience with the platform.


Why You Can Trust Our Review

At our website, we independently investigate and recommend products and services that we believe will enrich the lives of our readers and meet their specific needs. We’ve done extensive research on the online therapy market, including:

  • Engaging in ongoing independent research
  • Mystery shopping each of the brands
  • Contacting the brands’ customer service teams to ask questions and gauge responsiveness
  • Consulting six leading psychologists and psychiatrists
  • Becoming customers of online therapy providers ourselves
  • Reviewing academic research about the efficacy of online therapy versus in-person therapy
  • Reading hundreds of verified customer reviews from trusted third parties, such as the BBB and Trustpilot


The Bottom Line

If you’re looking for affordable online therapy, Calmerry may be a good option. The platform offers transparent and straightforward pricing for each therapy plan, regardless of where you live or what you’re looking for in a therapist. However, if you require ongoing financial aid, want to use insurance, or hope to use your HSA or FSA dollars, Calmerry may not be the best fit for you.


In Emergency Situations

If you’re in crisis, texting therapy services may not be safe. In case of an emergency, call 911 or the 988 Suicide and Crisis Lifeline. You can also reach out to the SAMHSA National Helpline at 800-662-HELP (4357). The SAMHSA help line is a free, confidential, 24/7, 365-days-a-year treatment referral and information service for individuals facing mental or substance abuse disorders.

Author Dr. Serenity

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